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Returns
You have bitten off more than you can chew.
Harnesses
We accept harnesses return, products must be new, unworn and in their net original outer packaging. Harnesses can be tried
above your own underwear. If it doesn't fit, please order online another size, and contact us within 14 days after delivery
to get your RMA (Return Merchandise Authorization) so you can send us the unfitting one for refund. Our quality department will check the
product returned to approve the return or not.
Silicone Products
Sex toys, dildos, double ended dildos and vibrators, the nature of the product DOES NOT ALLOW US to exchange them. We would be pleased to offer you
50% off on the new size. This must be the same class of product, but in a different size.
Vibros and sexy time products
Cosmetics, accessories products and vibrating devices are not exchangeable. If you have a defective device, please read our next section.
Defective products
We want to make sure you have a properly working product, so in the event you have a defective item, it can be exchanged for the same item within
14 days of purchase. To process for an exchange or your defective item promptly, all returns must be pre-approved, so please
email our Customer Service for your Return Authorization. Before you send your product back, we'll help you troubleshoot your toy to see if we can
get it working. If troobleshooting fails and your item is indeed defective, we'll email you a pre-paid return label, so you can get the item back
to us.
DO NOT RETURN ANY PRODUCT WITHOUT CONTACTING US PREVIOSLY. Our Customer Service is available through email at
support@wetforher.zendesk.com. Please indicate your name and firstname and order number (10 letters).