When will my order be sent?
Your order will be taken to the post
office within 24 hours after the payment has been received.
If you choose 24-hour
delivery, don't forget to add on the 24 hours it takes us to prepare the order, that is, 1
day to prepare the order + 1 day for the delivery. The cut off time for next day delivery to
be shipped same day is 9.00am California time.
On which days are orders
Orders are despatched from Monday to Friday excluding U.S. Federal public holidays.
If you order on Tuesday, your order will be dispatched on Wednesday.
If you order on Friday, your order will be dispatched on Monday.
How long does delivery take?
For standard delivery in the U.S., it is usually 2 to 5 days depending on which coast
you are. We are shipping from San Francisco.
For 2nd Day delivery your order will be delivered in 48 hours (2 days) but don't forget
to add the order preparation time of 24 hours.
Overnight 24-hour Delivery means delivery will be made in 24 hours, but don't forget to
add the order preparation time of 24 hours.
If you order
Wednesday by Overnight, you will receive delivery on Friday and not on Thursday
Thursday by Overnight, you will receive delivery on Monday
Friday by Overnight, you will receive delivery on Tuesday
During the Christmas and Valentine's Day periods, we advise you to add 2 additional days to
the delivery time due to work overload in postal sorting centres.
Once your order has been shipped you will receive an email from our logistics provider with
the tracking number. Simply go to the website of the carrier (USPS, UPS or FedEx) and enter
your tracking number. You will be able to track your delivery in real time.
Can i add special instructions for
Only the name, address and
intercom-number will appear on the transport label. We can not ask the postman to put the
package behind the flowerpot in the entrance hall, or below the letter boxes.
What happens if i'm not at home for
The postman will leave a note and your
parcel it will be left at your nearest post office. You will have 1 week to pick it up.
After 1 week the package will be returned to us.
My intercom isn't working. Will the
postman call me?
No, the postman does not call if he can't deliver. See paragraph above.
I haven't received an email with my
tracking number. Where can I find it?
As Wet For Her is an 'adult' site, our
emails are sometimes redirected to your SPAM. Check your SPAM folders. If you can't find it,
log in to your client area and in 'Order history and details' you will find the tracking
number. If the name of the carrier is not indicated, send us an email and we will send you
all the details by return.
It's been 4 days since my parcel
was dispatched and it still hasn't been delivered. What should i do?
The postman may have tried to deliver
it but you weren't at home. Have you checked your letter box? The Postman leaves a
non-delivery notification so you can pick up your package at your post office.
If you have not received a notice and your package has still not been delivered:
contact us at service(at)wetforher.com
Do you send your parcels discreetly?
In the U.S. all our packages are sent discreetly. There is no mention of the products
or the name Wet For Her on the box.
For outside the US countries such as Canada
customs obliges us to attach your invoice, which shows the name of the
products (sex toy, dildo etc...), to your package.
Is there Custom taxes to pay?
For the U.S. no taxes are to be paid as
we ship from the US to the US. For countries non US such as Canada you will have to pay
customs and duties taxes.
I have tried to pay but it isn't working and i have money in my account. What should i do?
Wet For Her is an 'adult' site and
occasionally some banks can be difficult. We advise you to try 2 or 3 times. If payment is
still refused send us an email to service(at)wetforher.com and we will send you a link you
can use to pay.
What methods of payment do you accept?
We accept Visa, American Express and
Mastercard. You can also pay using Paypal if you have an account.
What will appear on my bank statement?
If you pay by PayPal or using your credit card the name Wet For Her will appear on your bank statement.
Products And Uses
Do your products include batteries?
Excepting eventually some gift products, all our vibrating products contain batteries, power
packs and/or cables.
How do i choose the right size for my harness?
Each has its own size guide. Therefore, you should refer to the Spareparts Hardwear
size chart for Tomboi, Sasha, Joque and Theo products and the Packer Gear size guide for
You can find the size guide for each harness in the product sheet or in the size guide
hen should i buy a stabilizer for the harness?
If you use one of our harnesses with a
sex toy (not bought on our site) that doesn't have a wide base, it is advisable to buy the
stabilizer so that it stays in the pants. Equally, if you use a small diameter sex toy (less
than 2.5 cm) it is also advisable to buy the stabilizer to offer more support.
Are all sex toys compatible with all harnesses sold on your site?
All sex toys sold on the Wet For Her site are compatible with our harnesses, apart from
the Fusion sex toy, see below.
Can I use the Fusion sex toy with all the harnesses sold on your site?
We recommend using the Fusion sex toy with SpareParts Hardwear brand harnesses. The
SpareParts harness' O'ring places the base of the sex toy on the clitoris.
The Packer gear harness places the sextoy on the Mount Venus or higher.
Can I use harness with a double sex toy?
Yes, all our harnesses can accommodate
a double Wet For Her sex toy, or other brands. Inside the harnesses there is a fabric flap
that can be lowered (Packer Gear harness) or be moved aside (SpareParts Hardwear harness) to
accommodate the double sextoy.
My product is defective. What should i do?
A lot of care is taken in the
manufacture of our products, nevertheless, if one of our products is defective, please write
to our Customer Service so that we can send you a return label that will allow you to return
the product via the mail at no cost. Please return the complete product accompanied, if
necessary, by its charger (batteries included), certificate or authenticity card, its
storage pocket, and, of course, a proof of purchase (invoice).
I feel pain in the pubic area after using a strap-on dildo. Is this normal?
This is quite normal. Unlike in a
heterosexual couple, the pubic areas of lesbian couples are not accustomed to receiving
small impacts. So the nerve endings are very sensitive. A woman wearing a harness must start
slowly and once the pubic area has become accustomed, you can increase the intensity. After
you have used it two or three times, your public area will be used to it and you won't
experience any more pain. When you start, you can slip a sock between the sex toy and your
pubis to cushion it against the impacts.
What is the affiliate programme?
The Wet For Her affiliate program is a way that you can make money from your existing
network, blogs, articles. By joining the program, you will be issued a unique referral
code which you can then share with your network (website, Blogs) When someone clicks
through to the Wet For Her website using your code, the sale will be attributed to you.
You will earn from 6% up to 20% commission of each sale generated via your unique
Why should I join the WFH affiliate programme?
It’s a great and simple way to make money from your existing network.
WET FOR HER AFFILIATE PROGRAM SIGN-UP
How does the affiliate programme work?
Once your registration has been approved, you can login into your account where you will
find your unique referral code which can be shared amongst your network. There are also
banners available that you upload onto your website.
You will also be able to track commission earnt from your unique code by logging into
How do i promote this to my network?
There are lots of ways you can promote
your unique referral code. Some of the ways you can do this include sharing your code on
social media, upload our banners onto your website or write a blog post including a link to
As your referral code is unique to you, we can track sales by this. If someone uses your
link or code and makes a sale, you will receive 15% commission for this.
Sales and commission via your unique code can also be tracked by you simply by logging
into your affiliate account.
How much commision do i get paid?
Our commission rate is from 6% up to 20%.
When will i get paid my commission?
When you have been approved as an affiliate, make sure you enter either your bank details
or details of your PayPal/VENMO account. Your commission will be paid into your
Commission is issued at the end of every calendar month.
Please note if an item is cancelled or returned, your commission will be disapproved